Shipping Policy
📦 Shipping Policy — sugras.in
Last updated: [Date]
Welcome to sugras.in! We are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for details on how we process and deliver your orders.
📍 Shipping Coverage
We currently deliver across [India / specific cities or states if limited]. If your area is not serviceable, you will be notified at checkout.
⏰ Order Processing Time
Orders are processed within [1–2 business days] after confirmation.
Orders placed on weekends or public holidays will be processed the next business day.
🚚 Delivery Time
Standard Delivery: [3–7 business days] depending on your location.
Delivery timelines may vary during peak seasons, festivals, or due to unforeseen circumstances like weather conditions.
You will receive a tracking link via email/SMS once your order is dispatched.
💸 Shipping Charges
Free shipping on orders above ₹[0].
A flat shipping fee of ₹[0] is applicable on orders below ₹[0].
📦 Order Tracking
Once your order is dispatched, you will receive a tracking number via SMS/email. You can track your order in real-time via our [Tracking Page/Delivery Partner’s Portal].
📞 Delivery Issues
If your order hasn’t arrived within the estimated time, or if you face any issues with delivery, please contact our support team at [support@sugras.in / phone number] with your order number.
📦 Damaged or Missing Items
If your package arrives damaged or incomplete, please reach out to us within [24–48 hours] of delivery with photos of the package and items for quick resolution.
📬 Contact Us
Email: [info@sugras.in]
Phone: [+919326243589]